1. Online Store Use
To use this site, you must be the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.
2. Products & Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue items, or modify offerings at any time without notice. While we aim to show accurate product colors and details, differences may occur due to screen settings or photography.
3. Pricing & Payment
Prices are listed in U.S Dollars and are subject to change without notice. Tags on items show the in store price, website prices are marked up with a 4% handling fee.
We accept payment through credit/debit cards. Payment must be received before orders are processed and shipped.
4. Shipping Policy
We ship all orders via USPS and charge a flat shipping rate of $10.
Our goal is to deliver your order within 3–5 business days. Please note that occasional delays may occur due to weather, holidays, or other unforeseen circumstances.
We appreciate your patience and will do our best to keep you informed and deliver your order as quickly as possible.
5. Returns & Exchanges Policy
We do not accept returns or issue refunds at this time.
However, we do support in-store exchanges with your original receipt within 14 days of purchase.
Please check our Locations tab to find the store nearest to you.
Exchanges must be for items in new condition (unworn and unwashed with tags still attached).
6. User Accounts (Optional)
Creating an account is optional. If you choose to register, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
7. Intellectual Property
All content on our website—including logos, designs, text, and images—is the property of Reel Island Co. unless listed under another brand's name and is protected by copyright and other intellectual property laws. Use of our content without written permission is prohibited.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Your use of our site and services is at your own risk.
9. Privacy Policy
We take your privacy seriously. When you place an order or register on our site, we collect basic personal information such as your name, email address, shipping address, and payment information. This data is used solely to process your order, contact you about your purchase, or improve your experience with us.
We will never sell or share your personal information with third parties, except as necessary to complete your order (e.g., payment processors or shipping services).
We use standard security measures to protect your data, but please note that no method of transmission over the Internet is 100% secure.
By using our website, you consent to this data collection and usage.
10. Changes to Terms
We may update these Terms at any time. Any changes will be posted here with a new effective date. Continued use of the site after changes means you accept the updated Terms.
11. Contact Information
If you have any questions about these Terms or your order, please contact us via our 'Contact Us' page.